M & E Overview


We monitor, evaluate and rate services to make sure they meet fundamental standards of quality and safety according to Sindh Service Delivery Standards (SSDS) formulated by SHCC. Another important aspect of M& E department is to produce a repot which is research based. We also publish what we find, including performance ratings to help people choose care.

  • Provide factual feedback about management performance.
  • To guide informed decision-making for improving (and/or optimizing) the achievement of the objectives and desired outcomes.

Research Oriented:

  • The M&E department would also undertake research projects to investigate a number of healthcare related issues. Research and Development (R&D) plays a critical role in the innovation process of any healthcare setting.
  • Research is a key element and essentially an investment in future capabilities which is transformed into new products, processes, and services.
  • The researcher would be using a variety of methods to gather the information; this may include questionnaires, focus groups and interviews for data collection.