Process of Licensing

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  1. After registration, a copy of Minimum Services Delivery Standards (MSDS)/Sindh Services Delivery Standards (SSDS) is provided to a registered HCE.
  2. Nomination of at least two employees of the HCE is sought for training on MSDS/SSDSs.
  3. Within 30 days of issuance of the Certificate of Registration, the HCE must apply for Provisional License under section 15(1) on the prescribed application form along with documents and fees.
  4. After the scrutiny of the application inspection of the applicant’s HCE is conducted to verify the particulars provided in the application and assess HCE as per (SSDS).
  5. The inspection team constituted U/S 2(x VIII) & 22(1) identifies the deficiencies of HCE and sends in a writing within two weeks to HCE to rectify the deficiencies and upgrade itself to meet the SSDSs.
  6. The Provisional License is valid for six months.
  7. The Provisional License is renewable for a further six months subject to the application for renewal and payment of the prescribed fee.
  8. After at least three months of issuance of the Provisional License, an intimation notice of ten days for inspection is given.
  9. Inspection of HCE is conducted by the inspection team and if HCE met the notified SSDS the HCE will apply for a Regular License on the prescribed application accompanied with documents and fees
  10. SHCC issues a Regular License to the HCE U/S 16(2)(4) of the act within the period of 30 days after receipt of the application.
  11. A regular License is valid for a period of five years.
  12. A license should be posted/placed at such a place in HCE which is visible to all.
  13. The HCE makes an application for renewal of a Regular License at least three months before the date of its expiry and in the case of a Provisional License, one month before the date of its expiry.
  14. If HCE rectifies the deficiencies pointed out by the Inspection Team within the period of time, the Commission issues a license and if HCE fails to rectify, the Commission may take coercive measures or give additional time for the defaulter to rectify their identified deficiencies.