Sindh Service Delivery Standards

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The first initiative of SHCC was to establish Sindh Service Delivery Standards (SSDS) for hospitals (secondary and tertiary level). The SSDS for different HCEs (Healthcare Establishments) i.e. Hospitals, Clinics, Tibb Clinics & Homeopathy Clinics, has been developed by the Sindh Health Care Commission through a consultative process, bringing together healthcare experts, practitioners from the medical fraternity and other key stakeholders from Public and Private Health Sectors.
It stipulates a framework to improve the quality of care provided in public and private HCEs in a structured manner. It also provides the basis for organizational assessment of the delivery of quality patient care and services and utilization of available resources.
These standards are applicable to all types of HCEs – public and private, large and small, urban and rural, pertaining to its type. It provides a management tool for different HCEs to identify their strengths, gaps, and areas for improvement, It provides a mechanism for the Government to identify priority areas for overall improvements in the healthcare delivery system.
The SSDS of different HCEs is designed to facilitate the SHCC licensing program in the Sindh province of Pakistan. The SSDS will be provided to the HCEs on submission of a formal application for registration after which SHCC will facilitate HCEs by training them on particular standards. A provisional License will be issued after an initial assessment by the SHCC inspection team in regard to the implementation of SSDS.